Terms and Conditions
Last updated: January 2026
These Terms and Conditions apply to all Products and Services provided by Made to Sew, the trading name of Aneka Truman Trust (ABN 72 101 393 232) (referred to as we, us or our).
Made to Sew is registered in Australia and operates from Australia, selling Products and Services internationally.
Contact details:
Email: info@madetosew.com
Website: www.madetosew.com
Please read these Terms and Conditions carefully before purchasing any Products or Services. By placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, you must not proceed with a purchase.
These Terms and Conditions are to be read together with our Privacy Policy and any other policies referenced on this Website.
1. Definitions
In these Terms and Conditions:
Confidential Information means any non‑public information disclosed by one party to the other, including business, financial, technical or educational material, including Course Materials.
Contract means a legally binding agreement between you and us for the supply of Products and/or Services.
Course Materials means any educational content provided by Made to Sew in connection with a class or course, whether in physical, digital, recorded or live‑streamed form.
Fees means the total price payable for Products and/or Services.
Goods means Products and Services.
Intellectual Property Rights includes copyright, trademarks, designs, database rights and all other intellectual property rights, whether registered or unregistered.
Online Class/Course means a class or course delivered digitally, including via recorded video, livestream, or online platforms.
Order means a request to purchase Products and/or Services.
Products means physical goods (including haberdashery, fabric, interfacing), and patterns supplied in physical or digital form.
Products and Services means all Products, Online Classes/Courses, In Person Classes/Courses, patterns and related materials offered by us.
Purchaser / you means the individual purchasing Products or Services from us.
In Person Class/Course means a class delivered face‑to‑face at a physical location.
Website means www.madetosew.com.
2. Products and Services
2.1 Descriptions, images and prices of Products and Services are displayed on the Website. We take reasonable care to ensure accuracy; however images are indicative only and colours may vary between screens.
2.2 Packaging may differ from images shown.
2.3 We reserve the right to modify or discontinue any Product or Service at any time without notice.
2.4 We do not guarantee any particular outcome, qualification or employment result from participation in any class or use of any Product.
2.5 Certain Products (including rotary cutters and scissors) are subject to age restrictions. By purchasing these Products, you confirm you are at least 18 years old.
2.6 Fabric, interfacing and haberdashery may shrink. We strongly recommend pre‑treating materials prior to use. We are not responsible for shrinkage or changes resulting from laundering or handling.
3. Orders and Accounts
3.1 Some Products and Services require you to create an account. You are responsible for maintaining the confidentiality of your login details.
3.2 You must ensure all information provided when placing an Order is accurate and complete.
3.3 We reserve the right to refuse or cancel any Order prior to acceptance.
3.4 A Contract is formed when:
- we confirm your Order by email; and
- payment of Fees has been received in full.
Digital Products are made available immediately upon confirmation of payment.
3.5 All Orders are subject to availability. If we cannot fulfil an Order, we will notify you and refund any payment received.
3.6 By purchasing digital Products (including online courses and digital patterns), you acknowledge that access to the digital content is provided immediately upon Order confirmation and you consent to the supply of digital content prior to the end of any applicable cooling-off period. Once digital content has been accessed or downloaded, refunds are not available except as required by the Australian Consumer Law.
4. Gift Vouchers
4.1 Gift vouchers are valid for 36 months (3 years) from the date of purchase.
4.2 Gift vouchers are non‑refundable and cannot be redeemed for cash.
4.3 Gift vouchers may be redeemed for Products and Services unless otherwise stated.
5. Shipping and Delivery
5.1 Shipping costs and delivery timeframes are displayed at checkout.
5.2 Risk in physical Products passes to you when the Products are delivered to the delivery address specified in your Order. Ownership of Products passes once payment has been received in full.
5.3 International orders may be subject to customs duties and taxes, which are the responsibility of the Purchaser.
6. Classes and Courses - Cancellations
6.1 Online Classes and Courses
(a) Access to Online Classes/Courses and Course Materials is provided immediately upon purchase.
(b) Refunds are not available once access to digital content has been provided, except as required by the Australian Consumer Law.
6.2 In Person Classes and Courses
(a) We do not offer refunds or returns for change of mind for In Person Classes or Courses, except as required by the Australian Consumer Law.
(b) Requests to amend bookings for In Person Classes/Courses must be made in writing.
(c) Where an amendment request is received more than 14 days before the scheduled class date, we may, at our discretion, offer:
- a transfer to another class; or
- a credit,
subject to availability.
(d) Amendment requests received within 14 days of the scheduled class date are not eligible for a transfer or credit.
6.3 Amendments
Amendments to bookings may be permitted at our discretion and may incur an administration fee.
6.4 Cancellation by Us
If we cancel a class or course, we will offer a reschedule or a full refund. We are not responsible for any additional costs incurred by you.
7. Returns and Refunds - Products
7.1 We do not offer refunds or returns for change of mind.
7.2 Refunds, replacements or repairs will be provided only where required under the Australian Consumer Law, including where Products are faulty, not as described, or not fit for purpose.
7.3 Cut fabrics, interfacing and haberdashery are non-refundable unless faulty.
7.4 Digital Products (including digital patterns and online courses) are non-refundable once accessed or downloaded, except as required under the Australian Consumer Law.
7.5 Refunds, where applicable, will be processed using the original payment method.
7.6 Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).
8. Fees and Payment
8.1 Prices are displayed in AUD unless otherwise stated.
8.2 Payment must be made in full at the time of Order.
8.3 We accept major credit cards and approved payment providers.
8.4 Prices may change, but changes will not affect confirmed Orders.
9. Liability
9.1 Products and Services are intended for personal and domestic use. Nothing in these Terms excludes rights under the Australian Consumer Law.
9.2 To the maximum extent permitted by law, we exclude liability for indirect or consequential loss.
9.3 Nothing in these Terms excludes guarantees, rights or remedies under the Australian Consumer Law.
10. Force Majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, illness, government restrictions or failure of third‑party services.
11. Intellectual Property
11.1 All Intellectual Property Rights remain the property of Made to Sew.
11.2 You may not copy, share, sell, distribute or reproduce any Products or Course Materials except for personal use as permitted by these Terms.
11.3 Patterns are licensed for personal use only. Commercial use of the pattern itself, including reproduction, distribution or resale, is not permitted. This restriction applies to the pattern and Course Materials themselves and does not affect your ownership of any physical item you make for personal use.
12. Termination
12.1 We may suspend or terminate access to Products or Services if you breach these Terms.
13. Assignment
13.1 Products and Services are personal to you and may not be transferred.
14. Governing Law
14.1 These Terms and Conditions are governed by the laws of Victoria, Australia, and the parties submit to the exclusive jurisdiction of Victorian courts.
14.2 Nothing in these Terms excludes, restricts or modifies any mandatory consumer rights you may have under the laws of your country of residence where such rights cannot be lawfully excluded.
15. Updates and Notices
15.1 We may update these Terms from time to time. The version in force at the time of your Order will apply.
15.2 For enquiries, contact info@madetosew.com.