Last updated: January 2026


1. About This Policy
Made to Sew is committed to protecting your privacy and handling your personal information in a transparent and secure way.

This Privacy Policy explains how Made to Sew collects, uses, stores and discloses personal information when you visit or use the website www.madetosew.com, purchase products or services, subscribe to our mailing list, or otherwise engage with us.

Who we are:
Made to Sew is the trading name of Aneka Truman Pty Ltd as trustee for the Aneka Truman Trust
ABN: 72 101 393 232
PO Box 205, Riddells Creek, Victoria, 3431, Australia

This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


2. What Personal Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Billing and shipping information
- Phone number
- Account login details
- Purchase history
- Communications you send to us (emails, contact forms, support requests)

We do not collect or store credit card details. All payments are processed securely by third-party payment providers.


3. How We Collect Personal Information
We collect personal information when you:
- Place an order for physical or digital products
- Create an account on the website
- Subscribe to our email newsletter
- Contact us via forms, email or other direct communication
- Participate in promotions, surveys or giveaways
- Browse our website (via cookies and analytics tools)


4. Why We Collect Personal Information
We collect and use personal information to:
- Process and fulfil orders
- Provide access to digital products, courses and services
- Communicate with you about your purchases or enquiries
- Deliver newsletters and marketing communications (with your consent). You may opt out of marketing communications at any time without affecting your access to purchased products or services.
- Improve our website, content and customer experience
- Meet legal, accounting and regulatory obligations


5. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

Your information may be stored using:
- WordPress / WooCommerce (website and customer accounts)
- Mighty Networks (third-party platform used to host and deliver the Made to Sew Academy and online classes)
- Email marketing platforms such as Mailchimp (for newsletters and subscriber management)
- Accounting software such as Xero (for financial and taxation purposes)

Some service providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.


6. Disclosure of Personal Information
We do not sell, rent or trade your personal information.

We may disclose personal information to trusted third parties where necessary, including:
- Payment processors
- Website hosting and technical service providers
- Email marketing platforms
- Accounting and professional advisers
- Legal or regulatory authorities where required by law

Third parties are only provided with the information necessary to perform their services.


7. Email Marketing
If you subscribe to our mailing list, we may send you updates about products, tutorials, classes and related content.

You can unsubscribe at any time by:
- Clicking the unsubscribe link in any email, or
- Contacting us at info@madetosew.com

We do not share our email list with other organisations.


8. Cookies and Analytics
Our website uses cookies to improve the browsing experience.

Cookies may be used to:
- Remember your preferences
- Enable account login and shopping cart functionality
- Analyse website traffic and usage

We use tools such as Google Analytics to understand how visitors use our site. These tools collect aggregated usage data and may use cookies or similar technologies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.


9. Social Media and Third-Party Links
Our website may include links to external websites, social media platforms or third-party services.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.


10. Accessing or Correcting Your Information
You have the right to:
- Request access to the personal information we hold about you
- Request corrections if your information is inaccurate or out of date

To make a request, please contact us at info@madetosew.com. We will respond within a reasonable time.


11. Complaints
If you believe we have breached your privacy, please contact us in writing with details of your complaint. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).


12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.


13. Contact Us
For privacy-related enquiries, please contact:

Email: info@madetosew.com
Business: Made to Sew | Aneka Truman Pty Ltd (as trustee for the Aneka Truman Trust)
Location: PO Box 205, Riddells Creek, Victoria, 3431, Australia

This policy is governed by the laws of Victoria, Australia.